Contact Hopper Customer Service
Hopper Phone Numbers and Emails
Toll-Free Number:
-
(833) 933-4671
Contact Information
Hopper Website:
Hopper Help Center:
Corporate Office Address:
Hopper, Inc.
5795 Gaspé Ave Suite 100
Montreal,
Quebec
Canada
Other Info (opening hours):
Other Locations:2020 10060 Jasper Ave Tower 1, Edmonton, Alberta T5J 3R8,United StatesMespil Business Centre, Mespil House, Sussex Road, Dublin 4, Ireland265 Franklin St., Suite 1702,Boston,Massachusetts 02110,United States
How Good is Hopper's Customer Service?
Summary of Hopper Customer Service Calls
39.4K
TOTAL
CALLS
CALLS
01:06
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hopper?
Refund Question:
- “For refund”
- “Refund”
- “Refund that never went through”
Payments and Charges Question:
- “A charge Im not aware of”
- “I have a payment for my hotel but no booking”
- “Ticket was not booked but payment made”
Request for Information Question:
- “I need to speak to a live operator I am unable to deal with anything further I cannot compute or I don't understand anything I don't read well I have a disability I need to speak with someone I have a disability I am disabled so I need to be accommod”
- “I was never able to check into my place and I tried to get a refund”
- “Reservation support”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancelation on my house reservation”
- “Is my ticket good for a year if I cancelled my flight”
Return/ Replace Question:
- “I need to change a name on a hopper ticket”
- “Change my flight without telling me”
- “Change flight”
Product/ Service Question:
- “Can buy tickets.”
- “To book a flight from Metro Detroit airport to Marquette Michigan at Sawyer international airport”
- “Booking issues”
Cards Question:
- “Card was charged but no hotel was booked”
- “Credit card”
- “Card declined”
Account Question:
- “Money taken from my account”
- “My credit acct $1468.80”
- “Flight been blocked due to no visa through a connecting country”
Shipping and Delivery Question:
- “Didn't get refund”
- “Didn't get confirmation for a flight I just booked”
- “Hopper got a credit for my trip. I think I should get the credit for my trip. I was unable to speak to someone there so I tried contacting them through you. I was unsuccessful. I could not speak to anyone.Thank you,Karen & David Capell”
Staff Question:
- “Customer service”
- “Needing to speak with a manager”
- “After paying online got to actual rental was refused service said had no vehicle paying online.”
Website/ Application Question:
- “Pool closed for maintenance and didn't say it on website”
- “App not working”
- “App issues”
Employment Question:
- “Payslip”
- “I am interested for this job”
- “Job offer”
Other Question:
- “Bookings”
- “My Reservation”
- “Switch reservation”
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Hopper