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Hopper is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Contact Hopper Customer Service

How to Reach a Person at Hopper

Verified Contact Information

Toll-Free Number:

  • 1-833-933-4671
Call Now

Hopper Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Hopper Phone Number
1 (833) 933-4671
Average Hold Time
00:02:25
Average Calls duration
6 minutes
Hopper Live Agent Availability
27% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Hopper Customer Service Rating
4.2 out of 5
View full overview

How to Contact Hopper Customer Service?

The Hopper customer service number is 1-833-933-4671. You can talk to a live representative and get assistance with your account or information about your order.

The toll-free Skype Hopper support number is 1-833-933-4671. The Hopper customer service team is ready to help anytime, day or night. You can use this contact for complaints and compliments as well. You can receive a consultation, learn about the prices and place your order.

The Hopper customer service contact email is not listed as the option to reach the Help Center team. However, you can use their chat feature to share your concerns with Hopper customer support. Note that you may access Live Chat within their app if you’ve purchased VIP Support. You can enter the chat by tapping the Help icon in the bottom right of your screen. Choose the booking you need help with and select the assistance you require. Tap the Chat button and start the conversation with a live agent.

To receive a written response on your issue, use regular mailing address: 9601 S. Meridian Blvd., Englewood, CO 80112.

The Hopper 24 hour customer service is available at the toll-free Skype number. Make sure you have your Support ID ready if you’re calling about existing bookings.

The International customer care number is also operational 24/7. You can reach a live assistant anytime you need help or information.

The Hopper customer service hours for the live chat are 24/7. It is available in the app if you have VIP Support. It is a convenient way to quickly contact support if the phone lines are busy and your inquiry is urgent.

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Contact Information

Hopper Website:

Hopper Help Center:

Corporate Office Address:

Hopper, Inc.
5795 Gaspé Ave Suite 100
Montreal, Quebec
Canada

Other Info (opening hours):

Other Locations:2020 10060 Jasper Ave Tower 1, Edmonton, Alberta T5J 3R8,United StatesMespil Business Centre, Mespil House, Sussex Road, Dublin 4, Ireland265 Franklin St., Suite 1702,Boston,Massachusetts 02110,United States

More contact details

How Customers Rate Hopper Support?

4.2 / 5
Good

Based on 40.1K calls to Hopper customer support through PissedConsumer.com and 20 survey responses.

Total Calls
40.1K
Avg Call Duration
03:57
Issues Resolved
3%

Why Customers Call Hopper?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 23%
  • Payments and Charges 16%
  • Refund 15%
  • Request for Information 11%
  • Return/ Replace 9%
  • Activation/ Cancellation 8%
  • Product/ Service 7%
  • Booking and Reservation Issues 2%
  • Cards 2%
  • Account 2%
  • Shipping and Delivery 2%
  • Staff <1%
  • Website/ Application <1%
  • Employment <1%
  • Claims & Legal Issues <1%
  • Fraud & Security Issues <1%
  • Payments & Transfers <1%
  • Streaming Services <1%

Customer Inquiries & Issues

23%
  • "Flight booking details"
  • "Dissatisfied with hotel"
  • "Seat selection on flight"

Payments and Charges

16%
  • "Fraudulent activity"
  • "Dispute charges"
  • "No payment receipt or itinerary for confirmation # HKZD37"

Refund

15%
  • "I got a room in Río in Vegas and we didn't have hot water so I want money back"
  • "Refund my hooper money"
  • "Refund"

Request for Information

11%
  • "Question on my reservation"
  • "Check on an extended stay in Denver"
  • "Confirmation email"

Return/ Replace

9%
  • "change Avanca Reservation AVQWP8 date due to medical treatment DURATION."
  • "Change flight"
  • "Change ticket"

Activation/ Cancellation

8%
  • "Cancel flight"
  • "Flight cancellations"
  • "Cancel"

Product/ Service

7%
  • "To book a flight"
  • "complain about your service"
  • "Upset"

Booking and Reservation Issues

2%
  • "Itinerary"
  • "Flight"
  • "Reservations"

Cards

2%
  • "Declined Card"
  • "My card was charged, but I got a notification that my flight wasn't booked"
  • "Unsuccessful booking if you are cardholder, please hang up now"

Account

2%
  • "I lost my phone and can't sign in into my hopper account"
  • "Account Information"
  • "I just booked a flight on Hopper then Priceline and at the end they said they were sending it to my Yahoo account of which I no longer use. I need it to be sent to my Gmail account. Please respond or call me."

Shipping and Delivery

2%
  • "My pickup time is wrong"
  • "Pick up"
  • "Pick up Tommor ref p13778177"

Staff

<1%
  • "Booking manager problems"
  • "Spoke to a few of Hopper's customer service representatives for one and a half year regarding to my refund and promise to call or email me back, but nothing is done. Hawaiian Airline notified me that refund was back to original"
  • "Customer service"

Website/ Application

<1%
  • "App not working"
  • "Need to add one night to my booking app will not allow it"
  • "Cycle installation"

Employment

<1%
  • "Payslip"
  • "I am interested for this job"
  • "Job offer"

Claims & Legal Issues

<1%
  • "Claim"
  • "Car accident"

Fraud & Security Issues

<1%
  • "Scammed"
  • "Identity theft"

Payments & Transfers

<1%
  • "Wallet"
  • "Funds"

Streaming Services

<1%
  • "Flightvtrouble"
  • "Bookintv"

Compare Hopper Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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